Assessment 1 of 0

x Unit Assessment (Assess and Recall)

Charlene August 25, 2020

DIRECTIONS:

CHOOSE THE BEST ANSWER FOR EACH QUESTION BELOW.

Triple-check your work regardless of how easy it may seem. Most incorrect answers are simple mistakes that can be corrected.
You must score 80% or better to move on to the following unit.

Question 1 of 10

1. Question

The phases of Design Thinking occur in a strict, linear process.

1. True
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2. False
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Incorrect
Question 2 of 10

2. Question

What are the “Five Why’s”?

1. Listen to when the customer says, “Why”
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2. Observe a customer’s reaction to all five senses and note “Why”
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3. Keep asking “Why” until you get to the root of the problem
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4. All of your customer interview questions should start with “Why”
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Question 3 of 10

3. Question

A problem statement should be broad enough to be open to many solutions yet defined enough to provide structure for your problem solving process.

1. True
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2. False
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Question 4 of 10

4. Question

During the Ideate phase, it is best to produce a small number of ideas to filter to one idea.

1. True
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2. False
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Question 5 of 10

5. Question

Prototypes are used to:

1. Test ideas quickly and improve on them in a timely fashion
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2. Test your assumptions
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3. Bring conceptual or theoretical ideas to life
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4. All of the above
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Question 6 of 10

6. Question

When starting out, early prototypes should be low fidelity and gradually become high fidelity as you iterate.

1. True
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2. False
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Question 7 of 10

7. Question

Mind mapping is a visual brainstorm organization tool to help connect your ideas.

1. True
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2. False
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Question 8 of 10

8. Question

Design Thinking is problem-solving methodology that can be explained as __________.

1. Sketching, drawing, and adding colors
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2. Independent development, note-taking, and group presentations
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3. Choosing a solution from a whiteboard and mass-producing it
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4. Learning about insights, understanding the audience, ideating, testing, and prototyping
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Question 9 of 10

9. Question

When conducting customer interviews, do not use a prepared discussion guide.

1. True
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2. False
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Question 10 of 10

10. Question

It is acceptable to revise a problem statement if you discover new information from your customers.

1. True
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2. False
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Incorrect

x Unit Assessment (Assess and Recall)

x Unit Assessment (Assess and Recall)

Charlene August 25, 2020

DIRECTIONS:

CHOOSE THE BEST ANSWER FOR EACH QUESTION BELOW.

Assessment Summary

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